Privacy Policy

Last Updated: 6 August 2026

Gani Furnitures respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit https://ganifurnitures.com, contact us, submit an enquiry or communicate with us through phone, email or WhatsApp.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or submit an enquiry, we may collect:

  • Your name

  • Mobile number

  • Email address

  • Delivery or residential address

  • Product preferences

  • Enquiry details

  • Information shared through phone, email or WhatsApp

  • Billing or transaction-related information, where applicable

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website

  • Website usage and interaction information

This information helps us understand how visitors use our website and improve its performance.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • To respond to product enquiries

  • To provide product details, prices and availability information

  • To contact you regarding your enquiry or purchase

  • To process and manage confirmed orders

  • To arrange delivery, installation or after-sales assistance

  • To provide customer support

  • To communicate offers, promotions or updates with your consent

  • To improve our website, products and customer experience

  • To prevent fraud, misuse or security incidents

  • To comply with legal and regulatory requirements

We will only use your personal information for legitimate business purposes and in accordance with applicable laws.

3. Consent

By voluntarily providing your personal information through our website, phone, email, WhatsApp or showroom, you consent to the collection and use of that information for the purposes described in this Privacy Policy.

You may withdraw your consent for promotional communications at any time by contacting us. Withdrawal of consent will not affect information that must be retained for legal, billing, warranty or transaction purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember visitor preferences

  • Understand website traffic

  • Analyse user behaviour

  • Improve website speed and performance

  • Provide a more relevant browsing experience

You may disable cookies through your browser settings. However, certain parts of the website may not function properly if cookies are disabled.

Third-party services such as analytics tools, embedded maps, social media services or website plugins may also place cookies on your device according to their own privacy policies.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties only when required for:

  • Product delivery

  • Installation or servicing

  • Payment processing

  • Website hosting and maintenance

  • Customer communication

  • Analytics and technical support

  • Accounting, legal or regulatory compliance

These service providers are expected to use the information only for the service they provide.

We may also disclose information when required by law, court order, government authority or to protect our legal rights, customers, employees or business.

6. Payment Information

If online or electronic payment facilities are provided, payments may be processed through banks, UPI applications or third-party payment service providers.

We may receive transaction details such as payment status, transaction reference number and payment amount. We do not intentionally store complete debit card, credit card, UPI PIN or banking password information.

Payment service providers process your payment information according to their respective privacy and security policies.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to enquiries

  • Complete transactions

  • Provide warranty or after-sales support

  • Maintain accounting and business records

  • Resolve disputes

  • Meet legal and regulatory obligations

Information that is no longer required may be securely deleted, anonymised or archived as permitted by law.

8. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss or misuse

  • Alteration

  • Disclosure

  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should avoid sharing passwords, UPI PINs, OTPs or sensitive banking information through email, phone or WhatsApp.

9. Your Rights

Subject to applicable law, you may request:

  • Information about the personal data we hold about you

  • Correction of inaccurate or incomplete information

  • Updating of your contact details

  • Deletion of information that is no longer required

  • Withdrawal of consent for promotional communication

  • Resolution of a privacy-related complaint

To submit a request, contact us using the details provided below. We may ask you to verify your identity before processing the request.

10. Promotional Communications

We may send product updates, promotional offers or marketing messages only where permitted or where you have expressed interest.

You may stop receiving promotional communications by:

  • Replying with an opt-out request

  • Contacting us by phone or WhatsApp

  • Emailing us with your request

Service-related communications regarding an enquiry, order, delivery, payment, warranty or complaint may still be sent when necessary.

11. Third-Party Links

Our website may contain links to third-party websites or services, including:

  • Google Maps

  • WhatsApp

  • Social media platforms

  • Brand or manufacturer websites

  • Payment service providers

We are not responsible for the privacy practices, security or content of third-party websites. Visitors should review the privacy policies of those services before providing personal information.

12. Children’s Privacy

Our website and products are intended for general customers and are not specifically designed to collect personal information directly from children.

Persons under the age of 18 should use the website and provide personal information only with the involvement or consent of a parent or legal guardian.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business

  • Changes to our website

  • New services or technologies

  • Legal or regulatory requirements

The updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

For privacy-related questions, requests or complaints, please contact:

Gani Furnitures

Address:
State Highway 40,
Tenkasi, Tamil Nadu – 627814, India

Phone:
+91 99430 07254
+91 93639 07254

Email:
ganielectronics786@gmail.com

Website:
https://ganifurnitures.com

Ganifurniture