Terms and Conditions

Last Updated: 6 August 2026

Welcome to Gani Furnitures.

These Terms and Conditions govern your access to and use of https://ganifurnitures.com, including product enquiries and communications made through phone, email, WhatsApp or other channels connected to the website.

By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please discontinue the use of the website.

1. About the Website

The Gani Furnitures website provides information about products including, but not limited to:

  • Furniture

  • Mattresses and bedding products

  • Home appliances

  • Kitchen and dining products

  • Televisions and audio systems

  • Fans and cooling products

  • Home utility products

  • Kids products

  • Pooja rooms and related products

The website primarily functions as a product catalogue and enquiry platform. Displaying a product on the website does not automatically confirm its availability, final price or acceptance of an order.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a contract to make a purchase or confirm an order.

Persons below 18 years of age may use the website only under the supervision of a parent or legal guardian.

3. Product Information

We make reasonable efforts to ensure that product descriptions, categories, specifications, images and other information displayed on the website are accurate.

However:

  • Product colours may appear differently depending on the screen or device.

  • Product dimensions and specifications may vary slightly.

  • Furniture finishes, wood grain, fabric texture and patterns may vary.

  • Manufacturers may modify specifications without prior notice.

  • Product images may be representative or for illustration purposes.

  • Accessories shown in an image may not always be included with the product.

Customers should confirm the exact model, colour, size, material, specifications, included accessories and warranty details before completing a purchase.

4. Product Availability

All products are subject to availability.

A product displayed on the website may be:

  • Available in the showroom

  • Available through a supplier or manufacturer

  • Temporarily out of stock

  • Discontinued

  • Available only in selected colours, sizes or models

We reserve the right to discontinue, replace or modify any product without prior notice.

5. Prices and Offers

Prices, discounts and promotional offers may change depending on:

  • Product availability

  • Brand pricing

  • Manufacturer updates

  • Product model

  • Size, colour or material selection

  • Delivery location

  • Installation requirements

  • Promotional period

Unless clearly stated otherwise, prices shown on the website or promotional materials may not include delivery, installation, assembly, accessories or other additional charges.

The final price will be confirmed directly by Gani Furnitures before payment or order confirmation.

In case of a pricing error, we reserve the right to correct the price and inform the customer before processing the purchase.

6. Enquiries and Order Confirmation

Submitting an enquiry through the website, phone, email or WhatsApp does not create a confirmed order.

An order will be considered confirmed only after:

  • The product details have been agreed upon

  • The final price has been communicated

  • Availability has been confirmed

  • Delivery or collection arrangements have been agreed upon

  • The required advance or full payment has been received

  • Confirmation has been provided by an authorised representative of Gani Furnitures

We reserve the right to accept or reject an enquiry or order where a product is unavailable, incorrectly priced or cannot be supplied to the requested location.

7. Payments

Payments must be made only through payment methods authorised by Gani Furnitures.

Available payment methods may include:

  • Cash

  • Bank transfer

  • UPI

  • Debit or credit card

  • Other approved payment methods

Customers must verify the recipient name and payment details before making any payment.

Gani Furnitures will not be responsible for payments made to unauthorised individuals, incorrect bank accounts, fake social media accounts or unverified payment links.

Customers should never share OTPs, UPI PINs, card PINs, passwords or other confidential banking information with any person claiming to represent Gani Furnitures.

8. Delivery

Delivery availability, charges and estimated timelines depend on:

  • Product type

  • Product size and weight

  • Stock availability

  • Delivery location

  • Access to the delivery premises

  • Transport availability

  • Weather and road conditions

  • Manufacturer or supplier timelines

Any delivery date communicated is an estimate and not an absolute guarantee.

The customer must provide a complete and accurate delivery address, contact number and delivery instructions.

Additional charges may apply where:

  • The delivery location is outside the standard service area

  • Special lifting or handling is required

  • There is no suitable lift access

  • The product must be carried to upper floors

  • Multiple delivery attempts are required

  • The delivery address provided is incorrect

Customers should inspect the product at the time of delivery and immediately report any visible damage, missing item or incorrect product.

9. Installation and Assembly

Installation or assembly services may be provided only for selected products.

Customers must confirm before purchase whether installation or assembly is:

  • Included

  • Chargeable

  • Provided by Gani Furnitures

  • Provided directly by the manufacturer

  • Not available

The customer is responsible for ensuring that the installation location has suitable space, electrical connections, water connections, wall strength and other required facilities.

Gani Furnitures will not be responsible for delays or additional costs caused by an unsuitable installation location.

10. Cancellations

Cancellation requests must be made as early as possible before dispatch, customisation, assembly or delivery.

Cancellation may not be permitted for:

  • Custom-made furniture

  • Made-to-order products

  • Special-size mattresses

  • Products ordered in a specific colour, fabric, finish or configuration

  • Products already dispatched

  • Products already installed or assembled

  • Clearance or final-sale products

Any approved cancellation and refund will be subject to applicable deductions, including payment gateway charges, transport costs, customisation costs or other expenses already incurred.

11. Returns and Replacements

Returns or replacements are subject to the nature and condition of the product.

A return or replacement request may be considered where:

  • The wrong product was delivered

  • The product was damaged before or during delivery

  • The product has a verified manufacturing defect

  • A part or accessory included in the confirmed order is missing

The customer must report the issue promptly and provide:

  • Purchase invoice

  • Order details

  • Product photographs or videos

  • Details of the defect or damage

  • Original packaging, where applicable

Returns may not be accepted for:

  • Change of mind

  • Minor colour or texture variation

  • Incorrect measurements provided by the customer

  • Products damaged after delivery

  • Products damaged due to improper use

  • Normal wear and tear

  • Products installed, assembled or altered by unauthorised persons

  • Custom-made or made-to-order products

  • Personal-use products where hygiene restrictions apply

The final decision regarding repair, replacement, store credit or refund will depend on product condition, manufacturer policy and applicable consumer law.

12. Warranty

Warranty coverage varies by product, brand and manufacturer.

Customers should verify the following before purchase:

  • Warranty period

  • Parts covered

  • Labour or service charges

  • Installation requirements

  • Warranty registration requirements

  • Manufacturer service centre details

Manufacturer warranties are subject to the manufacturer’s terms and conditions.

Warranty may not cover:

  • Physical damage

  • Water damage

  • Electrical fluctuation

  • Pest or termite damage

  • Accidents

  • Negligence

  • Improper handling

  • Unauthorised repairs

  • Normal wear and tear

  • Failure to follow product instructions

The original invoice may be required for warranty claims.

13. Customer Responsibilities

Customers agree to:

  • Provide accurate contact and delivery information

  • Verify product specifications before purchase

  • Inspect products during delivery

  • Use products according to manufacturer instructions

  • Maintain invoices and warranty documents

  • Avoid misuse of the website

  • Avoid submitting false or misleading information

  • Avoid attempting to damage, hack or interfere with the website

14. Website Availability

We attempt to keep the website accessible and updated. However, we do not guarantee uninterrupted or error-free access.

The website may be unavailable due to:

  • Maintenance

  • Hosting issues

  • Security updates

  • Technical problems

  • Internet outages

  • Circumstances beyond our control

We may modify, suspend or discontinue any part of the website without prior notice.

15. Intellectual Property

The website content, including its design, text, graphics, product arrangement, banners and business materials, is owned by or licensed to Gani Furnitures unless otherwise stated.

Visitors may not copy, reproduce, republish, distribute, modify or commercially use website content without written permission.

Brand names, product names, logos and trademarks belonging to manufacturers or third parties remain the property of their respective owners.

16. Third-Party Links and Services

The website may contain links to third-party services such as:

  • WhatsApp

  • Google Maps

  • Social media platforms

  • Manufacturer websites

  • Payment services

We do not control and are not responsible for the availability, security, accuracy, privacy practices or content of third-party websites.

Using a third-party service is subject to that service provider’s own terms and policies.

17. Limitation of Liability

To the maximum extent permitted by law, Gani Furnitures will not be liable for indirect, incidental or consequential losses arising from:

  • Website interruptions

  • Reliance on incomplete or outdated website information

  • Third-party websites or services

  • Product misuse

  • Unauthorised repairs or modifications

  • Delays caused by manufacturers, transport providers or circumstances beyond our reasonable control

Nothing in these Terms and Conditions excludes any consumer rights or liability that cannot legally be excluded under applicable Indian law.

18. Indemnification

You agree to indemnify and hold Gani Furnitures harmless from claims, losses or expenses arising from:

  • Your misuse of the website

  • Violation of these Terms and Conditions

  • Submission of false information

  • Infringement of another person’s rights

  • Illegal or unauthorised activity carried out through the website

19. Force Majeure

Gani Furnitures will not be responsible for delay or failure caused by events beyond reasonable control, including:

  • Natural disasters

  • Floods or severe weather

  • Fire

  • Strikes

  • Government restrictions

  • Transport disruptions

  • Internet or electricity failures

  • Supplier or manufacturer delays

  • Public emergencies

  • Acts of war or civil disturbance

20. Privacy

Personal information collected through the website or customer communication will be handled in accordance with our Privacy Policy.

Users are encouraged to read the Privacy Policy before submitting personal information.

21. Changes to These Terms

We may revise these Terms and Conditions to reflect changes in:

  • Our website

  • Products or services

  • Business operations

  • Payment or delivery methods

  • Legal requirements

Updated terms will be published on this page with a revised “Last Updated” date.

Continued use of the website after an update constitutes acceptance of the revised Terms and Conditions.

22. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India.

Subject to applicable consumer protection laws, disputes relating to the website, products or transactions shall fall under the jurisdiction of the competent courts in Tenkasi, Tamil Nadu, India.

23. Contact Us

For product enquiries, complaints or questions regarding these Terms and Conditions, please contact:

Gani Furnitures

Address:
State Highway 40,
Tenkasi, Tamil Nadu – 627814, India

Phone:
+91 99430 07254
+91 93639 07254

Email:
ganielectronics786@gmail.com

Website:
https://ganifurnitures.com

Ganifurniture